If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, or the end of a relationship or other reasonable cause you may be able to apply to the creditor for a hardship variation.

To apply for a hardship variation, you need to:

(a)          make an application in writing; and

(b)          explain your reasons(s) for the application; and

(c)           request one of the following:

*     an extension of the term of the contract (which will reduce the amount of each payment due under the contract); or

*     postponement of the dates on which payments are due under the contract (specify the period for which you want this to apply; or

*     both of the above; and

(d)          give the application to the lender.

Do this as soon as possible. If you leave it too long, the lender may not have to consider your application.  Please note also that you may not make an application if, when you entered the consumer credit contract, the illness, injury, loss of employment, end of relationship or other reasonable cause was reasonably foreseeable to you.  For example if you signed this agreement contract after your employer told you that you were likely to be made redundant, it would be reasonably foreseeable that you might lose your job.